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AI automation Updated 2026-06-14 ยท 3 min read

Triage maintenance in one click

Click ๐Ÿค– Triage on any open ticket. AI returns priority, vendor type, cost range, drafted SMS/email, and safety flags.

On every open maintenance row there's a ๐Ÿค– Triage button. Click it; Summit returns the analysis below within ~8 seconds. None of it sends automatically.

What you see

What the AI deliberately does NOT do

Never auto-dispatches a vendor SMS or email. Never auto-replies to the tenant. Never changes priority/category without an explicit Apply click. The "Apply priority + category" button at the bottom of the modal is the only DB mutation.

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